SHIPPING & FAQs
DO YOU SHIP INTERNATIONALLY?
No, currently we do not offer international shipping.
WHAT ARE YOUR SHIPPING COSTS
Shipping costs vary depending on the items that are in your cart. Please review your costs before making your purchase. There are times that we offer free shipping and promotions so make sure you sign up for our newsletter. It is also dependent on what country you live in and the size of your order. The easiest way to determine your shipping cost is to add the items to your cart, select your country, and press the “update total” button.
HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?
Orders take 7-10 business days to process, package and ship your order
Each order is made specifically for you. We do not have excess inventory or stock. Please allow an additional 2-5 days transit time for your delivery.
During holidays or times of high demand, orders will take 10 - 15 business days to ship.
WHAT SHIPPING METHOD DO YOU USE?
Standard shipping for orders in the United States are shipped via USPS First Class or Priority Mail. International orders are shipped via USPS First Class International Mail.
MY PURCHASE IS OVER $100; WHY HASN'T THE SHIPPING CHARGE BEEN WAIVED?
Free shipping for orders over $100 (subtotal) applies to U.S. Domestic (when using standard delivery) when the total of the order is less, any discount applied the total due has to be equal to or greater than $100.00. Taxes cannot be included.
DO YOU OFFER PACKAGE TRACKING?
Yes! We will provide you with the tracking number once your package is shipped. A shipping confirmation email will be sent, once your order has left our facility. Click here to track your package
WHAT SHIRT BRAND DO YOU PRINT ON?
Noir Girl Magic’s t-shirts are printed on Next Level and Bella + Canvas unless otherwise stated. Please review our size guide for each t-shirt
WHAT SIZE SHOULD I ORDER?
Our sizes range from XS to 4XL. Please see our sizing charts for more details and suggestions for fit. Unisex t-shirts tend to run big, women should order one size down from their regular size.
ARE YOU A BLACK OWNED COMPANY?
Yes we are and proud to be. The company was launched in January 2017 by Edwina. She wanted to create a logo for her International travel group, Noir Girl Travel, and decided to take the logo’s created and start an apparel and travel accessory company to reflect our Black Culture beyond our skin as we travel this great world. Read more about our story here
WHAT TYPE OF PRINTING PROCESS IS USED ON YOUR APPAREL?
We use Digital (DTG) & some screen printing.
WILL THE DESIGNS FADE?
Black print tends to fade at a higher level than other colors. But it will still stand the test of time. Please adhere to the care instructions found on the tag of each shirt.
ARE THERE SPECIFIC CARE INSTRUCTIONS?
Yes, please follow these tips to take care of the t-shirts:
- Washing: Wash inside out with cold water with similar colors using a gentle cycle.
- Ironing: If ironing is necessary, iron inside-out on the lowest setting. NEVER IRON the printed area directly.
- Drying: Tumble dry low or hang-dry.
- Avoid using bleach and do not dry clean.
Check the sizing chart and description for all other apparel
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
We accept all major credit cards such as Visa, MasterCard and American Express, Apple Pay, Amazon Pay, and PayPal through our secure payment processing system. We transit your credit card securely for your protection and we do not store your credit card information.
WHAT IS THE NOIR GIRL REWARD PROGRAM?
CLOTHING COLORS ON MONITOR
We have made every effort to display the colors of our products that appear on the Site as accurately as possible. However as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.
STILL HAVE QUESTIONS?
For additional information about Noir Girl Magic™ please use the contact form or email firstname.lastname@example.org